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Overview
Businesses are adopting AI technologies for "business model innovation, process transformation, disruption and gaining competitive advantage."[1] In some cases, AI technologies will replace human labor, but much of these adoptions are intended to add to and improve human intelligence. This AI-human partnership has been referred to as collaborative intelligence[2]. While technical communicators (TCs) already use widespread tools such as spelling and grammar checks as well as predictive text, they can use more complex AI technologies that can boost their efficiency and expand their capacity to meet the information needs of their target users.